Shopping for someone else but not sure what to give them? Give them the gift of choice with a JINEN gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
- Use gift cards more than once
- Use more than one gift card for a purchase
- Check their gift card balance by visiting the unique link sent via email after purchase
- Use gift cards in conjunction with other discount codes
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.
How do customers check their balance?
If a gift card is associated with a customer account, then the customer can check the balance by using the link provided in the gift card email.
Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Can I apply a discount code to my gift card purchase?
No discount codes may be applied to gift cards purchases.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Jinen processes and ships in-stock items within 1-2 business days. If your item is out of stock you will be contacted via email.
Please note that we do not ship orders internationally.
Orders over $150 that ship within the contiguous United States receive free standard shipping automatically.
We offer shipping via UPS and USPS.
Orders will be shipped out of Colorado.
Upon the arrival of your package, please check to see if all items have arrived safely. If any items have arrived damaged, please contact us within 3 business days.
For damages, please file a report on our Returns Center within 3 business days from arrival.
If for any reason you are not happy with your purchase, you may return unused items.
Items must be received within 30 days of purchase with the original product packaging for an exchange or full refund for the purchase price of the product.
To start your return process, please have your order number and the email address associated with the order ready. Click this link here to begin.
For more information regarding our return policy, please click here.
If you have any other inquiries about shipping/returns or any questions about our products, please use our contact us form.